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My Orders Page

Access open, submitted and delivered orders

Written by Sysco Team

Certain features mentioned in this article may or may not be available based on how your account is set up.

To view your orders, click on the My Orders link in the navigation menu.

You can also click on the View Previous Orders widget on the homepage.


Order Category Sections

There are four categories of orders each in their own section. You can view the individual categories on the My Orders Page

  • My Deliveries groups orders are scheduled for delivery today.

  • Open Orders are orders that have been started, but not submitted. These orders will stay in the Open category until you submit them.

  • Submitted Orders are orders that have been submitted, but not delivered. As long as your cut-off time has not passed, you can still make changes to these orders.

  • Historical Orders are orders that have either been delivered or canceled. These orders cannot be modified.


Order Status

The Order Status column displays the current status of an order. In addition to the 4 statuses listed above, you may encounter a few additional order statuses.

My Deliveries

Under the My Deliveries section, you'll see your deliveries for the day.

Submitted Orders

Under the My Deliveries section, you'll see your deliveries for the day.

Access Submitted Orders

Accessing your submitted orders by clicking on a Submitted Order on the Orders page will allow you to view the Order if needed.

An order summary is displayed at the top of the page for each order. This includes order name, delivery date, shipping type, total quantity, total line items, and estimated total.


Reorder a previous order

Historical orders will display up to 25 orders per status if they are less than 90 days old (delivered, canceled, etc). Any order that appears in the Historical category can be easily reordered. Hovering over the Total column will display a reorder icon.

Clicking the Reorder Icon duplicates the order and creates a new active order with the same items and quantities. You will still have the opportunity to add and remove items and change item quantities before submitting the new order.


Related Articles can be found on our Help Center.

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